Terms and Conditions – ShopX

Last Updated: 2025-08-21

Welcome to ShopX! These Terms and Conditions (“Terms”) govern your access to and use of our services, products, and platforms (collectively, the “Service”). By purchasing from ShopX or using any of our services, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing, browsing, or purchasing from ShopX, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

2. Accounts & Customer Information

When creating an account or placing an order, you must provide accurate and up-to-date information.
You are responsible for maintaining the confidentiality of your account credentials.
Any activity performed under your account will be considered your responsibility.

3. Product Information & Availability

We make every effort to display product details accurately, including colors, features, and specifications.
However, slight variations may occur due to lighting, screen differences, or manufacturer updates.
ShopX does not guarantee that product details are always 100% error-free, but we strive for the highest accuracy.

4. Pricing & Payment

Prices are subject to change without prior notice.
All payments must be made using the available payment methods during checkout.
ShopX reserves the right to modify, suspend, or discontinue any product or offer without notice.
We are not responsible for pricing errors caused by technical or human mistakes.

5. Shipping & Delivery

We aim to deliver products quickly and securely; however, delivery times may vary depending on location and courier service.
ShopX is not liable for delays caused by courier issues, strikes, natural disasters, or force majeure events.
Customers must check their products carefully in the presence of the delivery person.

No claims will be accepted after delivery is completed.

6. Returns, Refunds & Exchanges

Please review our Return & Cancellation Policy for full details. Key points include:

You can return the product immediately if it is incorrect or damaged.
You can exchange the product within 3–7 days if the item is incorrect.
Products cannot be returned without a valid reason (e.g., wrong item, damage, or manufacturing defect).
Sold items are not eligible for return or refund unless damaged or defective.

7. Warranty Policy

Warranty for products is provided according to the brand’s own policy.
Please check the brand warranty card or instructions included with your product for specific terms, duration, and coverage.
ShopX is not responsible for warranty claims beyond what the brand itself provides.

8. Order Cancellation

Customers can cancel an order before it is processed or shipped by contacting us immediately.
Once the order has been shipped, cancellation is not possible. You may request an exchange based on our policy.
ShopX reserves the right to cancel orders or take necessary actions at its discretion, without prior notice.

9. Intellectual Property

All content on ShopX, including logos, product images, text, and graphics, is the exclusive property of ShopX and protected by applicable copyright and trademark laws.

You may not copy, reproduce, distribute, or modify any content without prior written permission.

10. Third-Party Links

Our services may contain links to third-party websites for your convenience. ShopX does not control or endorse the content, privacy policies, or practices of these external sites.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh. Any disputes arising from these Terms will be subject to the jurisdiction of the Bangladeshi courts.

12. Changes to Terms

We may update these Terms from time to time. Any material changes will be posted on this page, and the “Last Updated” date will be revised. By continuing to use ShopX, you agree to the updated Terms.

13. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

📞 Hotline: 01637890526

💬 Messenger: https://m.me/shopxrajbd

📱 WhatsApp: https://wa.me/message/3RLFWMDRXLSKD1

🌐 Facebook Page: https://www.facebook.com/shopxrajbd

At ShopX, your satisfaction is our priority, and we aim to deliver the best products and services every time.

ShopX

ShopX – Your trusted online store for quality mobile accessories, latest gadgets, stylish home décor, and outdoor lighting items. We deliver premium products at the best prices with fast shipping and excellent customer service. Discover top-rated accessor...